Frequently asked questions about eZug

On this page you will find the answers to frequently asked questions about the eZug smart government solution. Simply navigate through the various categories.

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FAQ

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What happens when I get a new smartphone?

Save all documents from the eZug app to a location outside your old smartphone. Install the eZug app on your new smartphone and log in with your ZUGLOGIN details. You can now use the eZug services as usual. However, any documents you have already received will not be transferred, but you have saved them beforehand.

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