Frequently asked questions about eZug

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General

What is eZug? What can I do with eZug? Which documents / services can I obtain via eZug?

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Installation

Which operating system does eZug run on? How can I open an eZug account? What happens when I get a new smartphone? Warum funktioniert mein ZUGLOGIN in der eZug App nicht? Show all questions Show fewer questions

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App functions

How can I verify an electronic signature? How can I change the PIN code? What happens if I forget the PIN code? How can I forward a document to a third party? How can I change the photo of my eZug profile? What is the QR Scanner menu item for? How can I change the personal details of my eZug account? How can I unsubscribe from the app? Where can I get help if I have a problem with the eZug app? How can I sign digitally? Show all questions Show fewer questions

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ZUGLOGIN

Can I use eZug without ZUGLOGIN? How can I activate ZUGLOGIN? When can I use eZug as a non-resident of Zug? Who can activate ZUGLOGIN? Warum funktioniert mein ZUGLOGIN in der eZug App nicht? Kann ich die eZug App mit einem ZUGLOGIN für juristische Personen nutzen? Show all questions Show fewer questions

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Payments

What does eZug cost? How can I pay in the "eZug app"?

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Data security

How safe is eZug? Why are documents delivered exclusively to the app?

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Uninstall

What happens to my documents when I uninstall the eZug app? How can I delete my eZug account?